NCG Plant Hire – Privacy Policy

Effective Date:  06/02/2025

1. Introduction

Welcome to NCG Plant Hire. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, services, and communications.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Business Information: Company name, job title, and equipment hire preferences.

  • Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and referral source.

  • Payment Information: When applicable, we may collect payment details securely through encrypted channels.

3. How We Use Your Information

We use the information we collect to:

  • Provide, manage, and improve our equipment hire services.

  • Respond to your enquiries, process requests, and provide customer support.

  • Send important updates, service information, and promotional materials (with your consent).

  • Enhance website functionality and user experience.

  • Comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Service Providers: Third parties who assist in operating our website or delivering services.

  • Legal Requirements: When required by law or to protect our legal interests.

  • Business Transfers: In the event of a merger, sale, or business transfer, your information may be part of the assets transferred.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw consent to receive marketing communications.

  • Request a copy of the information we hold about you.

To exercise these rights, please contact us at rigo.landi@ncgplanthire.com.au

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyse website traffic, and personalise content. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

NCG Plant Hire
Alexandra Hills, Brisbane
Email: rigo.landi@ncgplanthire.com.au
Phone: 0432147088